And how we tend to help businesses grow
In the summer of 2019, Digikala Group chose Smartech as it's dedicated marketing technology service provider. This partnership was at first formed to satisfy Digikala’s marketing technology needs and was continued to provide marketing technology solutions to other businesses as well. Smartech is currently operating as one of the companies in Digikala group.
We are focused on empowering businesses to enhance their communication with their customers, so we provide knowledge along with software solutions and tools to make sure they use it effectively.
We are on a mission to help businesses have a healthy, holistic, and human relationship with their customers.
We want to be #1 mentor and provider of marketing technology solutions.
We bring tech-based marketing tools to the table and we also help businesses use them effectively with our blog articles, events, and other types of resources.
The solutions we offer are interrelated in many ways. For instance, segments in Deepin can be used to personalize messages on inTrack.
One of our main values is providing businesses with the security they need for their customer data. You can trust our platforms as the likes of Digikala and Fidibo did.
Our team is focused on staying up-to-date and our products evolve every day. We also try to keep the knowledge we provide up-to-date.
One of the metrics we care about is customer retention rate. using inTrack enabled us to personalize our messages based on every customer`s behavior and increase retention rate by a considerable amount.
Personal, continuous, and dynamic communication with users is essential for our marketing team, and this was very difficult and costly before working with Smartech. Now we can always be with users by implementing Smartech`s segmented journeys.