Who we are
And how we tend to help businesses grow
How it all started
In the summer of 2019, Digikala Group chose Smartech (Atlas Ertebat Raman Company) as it's dedicated marketing technology service provider. This partnership was at first formed to satisfy Digikala’s marketing technology needs and was continued to provide marketing technology solutions to other businesses as well. Smartech is currently operating as one of the companies in Digikala group.
About our company
We are focused on empowering businesses to enhance their communication with their customers, so we provide knowledge along with software solutions and tools to make sure they use it effectively.
Our Mission
We are on a mission to help businesses have a healthy, holistic, and human relationship with their customers.
Our Vision
We want to be #1 mentor and provider of marketing technology solutions.
Monthly active users
No. of active journeys
No. of campaigns
Retention rate growth driven
How we do our business
Comprehensive
We bring tech-based marketing tools to the table and we also help businesses use them effectively with our blog articles, events, and other types of resources.
Integrated
The solutions we offer are interrelated in many ways. For instance, segments in Deepin can be used to personalize messages on inTrack.
Secure
One of our main values is providing businesses with the security they need for their customer data. You can trust our platforms as the likes of Digikala and Fidibo did.
Up-to-date
Our team is focused on staying up-to-date and our products evolve every day. We also try to keep the knowledge we provide up-to-date.
Using inTrack enabled us to personalize our messages based on every customer`s behavior
One of the metrics we care about is customer retention rate. using inTrack enabled us to personalize our messages based on every customer`s behavior and increase retention rate by a considerable amount.
Aila Nikoo - Business Line Owner at Digiplus
Now we can always be with users by implementing Smartech`s segmented journeys
Personal, continuous, and dynamic communication with users is essential for our marketing team, and this was very difficult and costly before working with Smartech. Now we can always be with users by implementing Smartech`s segmented journeys.
