Who we are

And how we tend to help businesses grow

Our story

How it all started

In the summer of 2019, Digikala Group chose Smartech as it's dedicated marketing technology service provider. This partnership was at first formed to satisfy Digikala’s marketing technology needs and was continued to provide marketing technology solutions to other businesses as well. Smartech is currently operating as one of the companies in Digikala group.

About us
About us
About us

About our company

We are focused on empowering businesses to enhance their communication with their customers, so we provide knowledge along with software solutions and tools to make sure they use it effectively.

Our Mission

Our Mission

We are on a mission to help businesses have a healthy, holistic, and human relationship with their customers.

Our Vision

Our Vision

We want to be #1 mentor and provider of marketing technology solutions.

Monthly active users
5M+

Monthly active users

No. of active journeys
1000+

No. of active journeys

No. of campaigns
2000+

No. of campaigns

Retention rate growth driven
51%

Retention rate growth driven

How we do our business

01

Comprehensive

We bring tech-based marketing tools to the table and we also help businesses use them effectively with our blog articles, events, and other types of resources.

02

Integrated

The solutions we offer are interrelated in many ways. For instance, segments in Deepin can be used to personalize messages on inTrack.

03

Secure

One of our main values is providing businesses with the security they need for their customer data. You can trust our platforms as the likes of Digikala and Fidibo did.

04

Up-to-date

Our team is focused on staying up-to-date and our products evolve every day. We also try to keep the knowledge we provide up-to-date.

Using inTrack enabled us to personalize our messages based on every customer`s behavior
Using inTrack enabled us to personalize our messages based on every customer`s behavior

Using inTrack enabled us to personalize our messages based on every customer`s behavior

One of the metrics we care about is customer retention rate. using inTrack enabled us to personalize our messages based on every customer`s behavior and increase retention rate by a considerable amount.

Aila Nikoo - Business Line Owner at Digiplus

Now we can always be with users by implementing Smartech`s segmented journeys
Now we can always be with users by implementing Smartech`s segmented journeys

Now we can always be with users by implementing Smartech`s segmented journeys

Personal, continuous, and dynamic communication with users is essential for our marketing team, and this was very difficult and costly before working with Smartech. Now we can always be with users by implementing Smartech`s segmented journeys.

Ali Madani - Head of Product at Fidibo

prev
next